Personal Customer Verification

This article will walk through the identity verification process for personal verified Customers within the Dwolla API.

A personal verified Customer represents an individual that intends to send or receive funds on your platform. In any transaction, at least one party—either the sender or the receiver—must complete the identity verification process as outlined in this article.

Quick overview

We’ll outline the verification process for personal verified Customers.

  1. Personal verified Customer
    • • Create a personal verified Customer
    • • Check the status of the personal Customer
  2. Handling verification statuses
    • • If necessary, retry verification
    • • If necessary, kba verification (premium feature)
    • • If necessary, upload a document
    • • Overview of suspended status
  3. Frequently asked questions
    • • A reference article to answer common questions about personal verified Customers

Next steps:

Production: Operational

Financial institutions play an important role in the Dwolla network.

Dwolla, Inc. is an agent of Veridian Credit Union and all funds associated with your account in our network are held in one or more pooled accounts at Veridian Credit Union. These funds may not be eligible for share insurance by the National Credit Union Share Insurance Fund. Dwolla, Inc. is the operator of a software platform that communicates user instructions for funds transfers to Veridian Credit Union.