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  • Customers
    Create a Business Verified Customer
    OverviewStep 1: Create a business Verified CustomerStep 2: Handle verification statusesStep 3: Add beneficial ownersStep 4: Certify beneficial ownershipFrequently asked questions
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    Add a Debit Card Using Dwolla-cards.js
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Step 4: Certify Beneficial Ownership #

The basics #

In order for your business verified Customer to be eligible to send funds, the individual creating the business verified Customer account must certify beneficial owner(s). By certifying that all beneficial owner information is correct, the requirements imposed by the United States Federal customer due diligence rule and Dwolla will be successfully fulfilled.

Certification of beneficial owners should be included as part of the Customer account registration and immediately following the creation of the business Verified Customer and the addition of all owners (unless exempt).

How do I know what business structure is required to certify Beneficial Ownership? #

If my Customer's business structure is......are they required to certify beneficial ownership?Sole proprietorshipsNo (exempt)Unincorporated associationNo (exempt)TrustNo (exempt)CorporationYesPublicly traded corporationsYesNon-profitsYesLLCsYesPartnerships, LP's, LLP'sYes

Determining Certification needed #

When a business verified Customer needs to be certified, Dwolla will return a link in the API response after retrieving a Customer. If no certification link is returned, the Customer is either already certified, or is exempt from certification.

Link nameDescriptioncertify-beneficial-ownershipIndicates that certification is required for this Customer

Example response

  "_links": {
    "self": {
      "href": "https://api-sandbox.dwolla.com/customers/41432759-6d65-42e5-a6be-400ddd103b78",
      "type": "application/vnd.dwolla.v1.hal+json",
      "resource-type": "customer"
    "certify-beneficial-ownership": {
      "href": "https://api-sandbox.dwolla.com/customers/41432759-6d65-42e5-a6be-400ddd103b78/beneficial-ownership",
      "type": "application/vnd.dwolla.v1.hal+json",
      "resource-type": "beneficial-ownership"
  "id": "41432759-6d65-42e5-a6be-400ddd103b78",
  "firstName": "Account",
  "lastName": "Admin",
  "email": "accountAdmin@email.com",
  "type": "business",
  "status": "document",
  "created": "2018-05-10T19:59:22.643Z",
  "address1": "66 Walnut St",
  "city": "Des Moines",
  "state": "IA",
  "postalCode": "50309",
  "businessName": "Jane Corp",
  "controller": {
    "firstName": "Jim",
    "lastName": "Controller",
    "title": "CEO",
    "address": {
      "address1": "1749 18th st",
      "address2": "apt 12",
      "city": "Des Moines",
      "stateProvinceRegion": "IA",
      "country": "US",
      "postalCode": "50266"
  "businessClassification": "9ed3f670-7d6f-11e3-b1ce-5404a6144203",
  "businessType": "llc"

Certification Statuses #

certification_statusTransaction Restricted?DescriptionuncertifiedYes - Cannot send fundsNew business verified Customers that are not exempt are initially placed in an uncertified status.recertifyNo, for up to 30 daysBusiness verified Customers that are certified and change owner information, OR Business verified Customers that Dwolla needs to obtain more information from relating to beneficial owners are placed in this status.certifiedNoConfirms the certification of beneficial owners.

Certify ownership #

To change the certification status of your business verified Customer account, you will want to POST to the beneficial ownership endpoint. By updating the certification status to certified, the Account Admin creating the business verified Customer is indicating that all information is correct. After the Account Admin certifies that the information provided is accurate and the information the Account Admin submitted has been verified through the identity verified process, your business verified Customer is now ready to transact within the Dwolla network.

var customerUrl =
var requestBody = {
  status: "certified",

appToken.post(`${customerUrl}/beneficial-ownership`, requestBody);

Certification Text Example #

Example for certification is as follows:

"I,____ (name of Account Admin), hereby certify, to the best of my knowledge,
that the information provided above is complete and correct."

Handling recertify status #

If you are adding, removing, or updating information of beneficial owners tied to a business verified Customer account, the certification status will change to recertify.

Instances that you will see your certified business verified Customer change to recertify are as follows:

  • Adding a beneficial owner
  • Removing a beneficial owner
  • Updating a beneficial owner in incomplete status
  • Uploading a document to a beneficial owner

When a Customer has a recertify beneficial ownership status, they will have up to thirty days to update and verify their beneficial owners’ information and update their status to certified. If the certification status isn't updated within this timeframe, the business verified Customer will have its certification_status changed to uncertified, leaving the Customer unable to transact.

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Financial institutions play an important role in our network.

Dwolla, Inc. is the operator of a software platform that communicates user instructions for funds transfers to our financial institution partners.

Dwolla is an agent of Veridian Credit Union. All ACH and Wire transfers are performed by Veridian Credit Union. Your Dwolla Balance, if any, is held in one or more pooled holding accounts held by Veridian Credit Union. These funds may not be eligible for share insurance by the National Credit Union Share Insurance Fund.

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