Overview: Transfer money between your users

The most common scenario for this guide is to facilitate marketplace or peer-to-peer transfers between your customers.

In this guide, we’ll cover the key points of transferring money:

  • Create a Verified Customer who will receive the transfer
  • Create an Unverified Customer who will send the transfer
  • Associate a verified funding source (bank or credit union account) with the sender
  • Associate an unverified funding source (bank or credit union account) with recipient
  • Transfer funds from the sender’s funding source to the recipient’s funding source

Before you begin

You need to have a Sandbox account already set up.

Verified and Unverified Customers

Here are some rules to keep in mind:

  1. With a transfer of money, at least one party must complete the identity verification process, either the sender or the receiver. It’s your decision about which party completes this process, based on your business model, and you may want to have both parties complete the identity verification process.
  2. The sender must have a verified funding source. Unverified funding sources can only receive money, not send.

In this guide, we’ll create two Customers: one to represent a seller and one to represent a buyer. In this scenario, the seller, Jane Merchant, is a Verified Customer with an unverified funding source. The buyer, Joe Buyer, is an Unverified Customer with a verified funding source.

Please note: This is a suggested approach and there are other ways you can implement your marketplace transfers. For instance, both the sender and the receiver (or buyer and seller) could be Verified Customers, and both could have verified funding sources. Or, you could have the sender undergo identity verification but not the recipient.

Looking to learn more about each Customer type and how it relates to your funds flow? Take a look at our Account types article for more information.

Production: Operational

Financial institutions play an important role in the Dwolla network.

Dwolla, Inc. is an agent of Veridian Credit Union and all funds associated with your account in our network are held in one or more pooled accounts at Veridian Credit Union. These funds may not be eligible for share insurance by the National Credit Union Share Insurance Fund. Dwolla, Inc. is the operator of a software platform that communicates user instructions for funds transfers to Veridian Credit Union.